If your order includes multiple items, these may be shipped separately, depending on available inventory and shipping warehouses. Don't worry, your package will arrive shortly.
Since we have different storage locations and work with different manufacturers, you may receive your products in different packages. So don't worry if you don't get everything at the same time.
Our average delivery times are 10 to 22 working days. Some packages may take a little longer than this. In particular, during holiday periods (Christmas, New Year or other)
However, if you still have not received your package after 35 working days after ordering, then we will refund you in full and you can keep the item when you receive it.
Contact us at firstname.lastname@example.org to report an item not received.